Table of Contents
Terms of Service
- All deliveries must be to a Canadian address
- To buy marijuana products from Cannaessence.ca you must be at least 19 years old and fulfill the id requirements as outlined throughout this website and order procedures.
- Cannaessence.ca assumes no responsibility for lost orders due to:
- mistakes made by the postal offices
- wrong address given by the customer
- damage to order by postal service
- expired PO BOX numbers
- stolen packages after delivery
- Prices and availability of products are subject to change without notice
- You are not affiliated in any way with any law enforcement
- All orders are guaranteed by Canada Post to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details: XpressPost FAQs)
- We are a Medical Marijuana Dispensary. If you purchase from us you are confirming that you do have a prescription or a medical diagnosis of an issue(s) that medical cannabis can help you control or alleviate the issue(s) and that Canna Essence Wellness, its employees and directors are not responsible in any way for your use of the any medical cannabis.
Replacement Package Policy
If your package is lost in transit or confiscated by authorities, we will send you a free ONE TIME REPLACEMENT PACKAGE UP TO $125.
The use of www.cannaessence.ch is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms apply to all users of our Website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this Website, you accept and agree to be bound by and comply with the Terms and Condition Policy. If you do not agree to the Terms or our Condition Policy, you are not authorized to access our Website, use any of our Website’s services or place an order on our Website.
By using the Website, you represent and warrant that you will only use our Website for legitimate purposes and not for any illegal or unauthorized purpose. You also represent and warrant that you are at least the age of majority in your province of residence and are legally capable of entering into a binding contract.
Not Medical Advice
Information provided on the Website including without limitation information regarding different strains of medical marijuana and their potential suitability for treating different diagnoses is provided as general information. Information provided on the Website is not intended to be medical advice, nor is it intended to replace the need to consult a health care provider.
We reserve the right to make any modifications to the Website, including terminating, changing, suspending or discontinuing any aspect of the Website and or the products and services provided through the Website at any time, without notice. You agree to review these Terms regularly for any changes and your continued access or use of our Website will mean that you agree to any changes.
You will be required to register for an account to make medical marijuana purchases through the Website. If you register, you represent and warrant that you will: (a) provide true, accurate, current and complete information as prompted by any registration functions on the Website (such information being the “Registration Information”); and (b) maintain and promptly update the Registration Information to keep it true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we shall have the right to suspend or terminate your account and any or all privileges on the Website and to refuse any and all current or future use of the Website. You are not permitted to allow anyone else to use your account, nor are you permitted to use anyone else’s account. You must keep your account password secure and you must not provide it to anyone else. You agree to immediately notify us if you suspect there has been unauthorized use of your account or some breach of the security of your account. You are solely responsible for all activity that occurs using your account. We will not be liable to you or to any third party for any use (whether authorized or unauthorized) of your account.
Product or Services
All purchases through our Website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our Website or limit the sales of our products or services to any person, household, geographic region or jurisdiction, subject to our regulatory obligations. Actual products may not appear exactly as shown.
Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our Website are quoted in Canadian dollars and does not include the cost of shipping. We reserve the right, in our sole discretion, to refuse orders, subject to our regulatory obligations. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities in addition to pursuing any other rights or remedies we have at law.
If you purchase medical marijuana from us, you represent and warrant that you will only use such medical marijuana as an alternative to pharmaceutical and you will not re-sell or otherwise transfer such medical marijuana to any other person.
Your order is packaged professionally, involving among other things, vacuum sealing, No one will ever know what’s in the package, absolutely no odor. discretion is priority one, solid count, trackable shipment (know the delivery date) by Xpresspost courier that requires no signature, shipped and packaged the same way as legal medical marijuana. Yes, recreational marijuana possession/usage is illegal in Canada, but be content in the fact that we and our competitors have been operating for many years without a single customer suffering a single legal issue.
We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers.
Be aware that here in Vancouver, Cannabis products for recreational use is freely accepted and tolerated by the majority of citizen’s here. and we operate a responsible, discreet needed service, partnered with the best growers in the industry in an honest professional manner. So the cops here have had higher priorities than going after us. We only require that you are 19 years of age or older, a mature Canadian citizen living in Canada with Canadian Online banking to perform Interact E-Transfers as this transaction is the only payment option. No cash, Within Canada only, no pickups.”
***IMPORTANT: THE USE OF MARIJUANA WITHOUT A DOCTORS PRESCRIPTION OR RECOMMENDATION IS A VIOLATION OF LAWS IN CANADA. IN ADDITION THE USE OF MARIJUANA OR ANY DRUG WITHOUT A DOCTOR PRESCRIPTION AND/OR INSTRUCTION COULD HAVE ADVERSE EFFECTS ON YOUR HEALTH
Links to Third Party Websites
Links from or to websites outside our Website are provided for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our Website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Erbachay shall not be a party to any transaction between you and any third party including any third party advertising on our Website, and we shall not be liable for any losses or damages arising out of such interaction with any third party. Without limiting the foregoing, any link to a third party press release, media coverage, should not be taken as an endorsement by us of the views, analysis or projections contained in such materials.
Errors and Omissions
Please note that our Website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.
Disclaimer And Limitation of Liability
You assume all responsibility, liability and risk with respect to your use of our Website and any information and materials contained on the Website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, statutory, by usage of trade, course or dealing or otherwise with regard to information accessed from or via our Website, including without limitation, all content and materials, and functions and services provided on our Website, all of which are provided without warranty or condition of any kind, including but not limited to warranties or conditions concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties or conditions of title, non-infringement, merchantability, merchantable quality or fitness for a particular purpose. We do not warrant that our Website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our Website or the servers that make our Website available are free of viruses or other harmful components.
The use of our Website is at your sole risk and you assume full responsibility for any costs or losses associated with your use of our Website. We will not be liable for any damages of any kind related to the use of our Website.
In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you or any third party for any indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or any other theory of law, arising from your use of, or the inability to use, or the performance or functionality of our Website, our products or any content or material or available on or through our Website, the cost of procurement of substitute goods, data, information or services, loss of data, errors, mistakes or inaccuracies in the materials on the Website, or any personal injury or property damage. These limitations shall apply even if we are advised of the possibility of such damages.
Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.
You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, demands, threats, actions, proceedings, expenses (including reasonable attorney fees and court costs) in any way arising from, related to or in connection with your use of our Website including in connection with any products offered through our Website, your violation of the Terms or any applicable law or regulation, or the posting or transmission of any materials on or through the Website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.
These Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.
Any disputes arising out of or relating to the Terms and Condition, use of our Website, or our products or services offered on our Website will be resolved in accordance with the laws of the Province of British Columbia without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our Website must be brought before the courts of the Province of British Columbia in the City of Vancouver, BC and you irrevocably consent to the exclusive jurisdiction and venue of such courts.
You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your information is never shared with any 3rd parties.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.